Support
Support
Need help with grow-it? Email [email protected].
01What we help with
Pick the closest category when you email us — it helps route faster.
Login or email verification
Activation or payment verification
Invoice or receipt
Credits and what an action costs
An agent not running, stopping or skipping posts
Updates or the Update required screen
Install or extension not loading
Telegram toolbar or bot link
X actions failing or refused
Account deletion or data request
02What to include
So we can resolve quickly, please send:
- account email
- browser and version
- extension version
- which agent and mode, if it’s about an agent
- screenshot or short description
- transaction hash if payment related
03Response time
Most tickets get a first reply within one business day. Payment verification questions are usually resolved within a few hours once the transaction is confirmed on-chain.
1 business day · first replyfew hours · payment verificationinvoices on request